Terms and Conditions

Welcome to Emirates Connect Telecom. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

1. Services Overview

Emirates Connect Telecom offers the following services:

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• Fiber-optic broadband
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• Wireless internet solutions
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• Business internet packages
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• Network installation and maintenance
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• Customer support and troubleshooting
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2. Use of Services

Our services are provided for lawful purposes only. You agree not to use our services in any way that may:

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• Violate any applicable local, national, or international laws or regulations
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• Infringe the intellectual property rights of others
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• Transmit harmful, offensive, or disruptive content
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• Attempt to gain unauthorized access to any part of our network or systems
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3. Account Responsibility

When you subscribe to our services, you are responsible for maintaining the confidentiality of your account details. You agree to notify us immediately of any unauthorized use of your account.

4. Service Availability and Maintenance

While we strive to provide uninterrupted service, outages may occur due to maintenance, technical issues, or circumstances beyond our control. We reserve the right to suspend or modify services temporarily to perform maintenance or upgrades.

5. Payment and Billing

All payments for subscribed services must be made promptly according to the agreed terms. Failure to pay may result in service suspension or termination.

6. Limitations of Liability

Emirates Connect Telecom shall not be liable for any damages resulting from the use or inability to use our services, including but not limited to loss of data, interruption of business, or lost profits, except where such liability is mandated by law.

7. Intellectual Property Rights

All content, trademarks, and data on this website including software, text, graphics, logos, and images are owned by Emirates Connect Telecom or its licensors and are protected by copyright and other intellectual property laws.

8. Privacy and Data Protection

We respect your privacy and handle your personal information in accordance with applicable laws and our Privacy Policy. Please review our Privacy Policy for detailed information on data collection and usage.

9. Modifications to Terms

We reserve the right to update or change these Terms and Conditions at any time without prior notice. Your continued use of our website or services following changes constitutes your acceptance of the new terms.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Dubai.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, you may contact us by sending correspondence to our registered address: